Jl. Malioboro No. 45, Yogyakarta, 55271
Contact Energi Indonesia
Use this page to reach the Energi Indonesia team about anything on the site: a product you cannot find, a page that needs correcting, or a category you would like us to cover. If you are asking about your own health, a pharmacist or doctor is the better first call.
Working hours
Monday to Friday, 09:00 to 18:00
Messages that arrive outside those hours are read the next working morning, in the order they arrive.
- Office line +62 274 5610 6395
- General inbox [email protected]
What we can help with
We can explain how a category is organized, point you to the page that covers a specific ingredient, or clarify what a label term means. We can also correct errors on our pages, which we would rather hear about than not. Send the page name or product name with your message and we will find it faster. If you are comparing natural supplements for men or men's vitamin formulas and you cannot find the page you need, tell us which one is missing and what you were looking for.
- Explain how a category or a label term is organized on the site.
- Find the page that covers a particular ingredient or formula you saw elsewhere.
- Correct a page: a wrong figure, a broken link, or a product name spelled badly.
What we cannot do
Suitability and amounts
We cannot advise on whether a product is suitable for you or recommend a dose. That is a question for a pharmacist who can see the full picture, including anything else you take.
Anything else you use
We cannot comment on how a product interacts with what you already take. Bring that question to the pharmacist or doctor who knows your history.
Orders and delivery
We cannot process orders, because there is no store on this site. If you are looking for where to buy a product, we can only tell you which categories we cover.
This is an editorial resource. It exists so that someone in Indonesia reading about vitamins and minerals for men, energy and endurance formulas, or healthy lifestyle products can compare labels with a bit of context before they buy anywhere at all.
The form
The form asks for your name, email address, and message. You may also include a product name and the store or marketplace where you saw it. Keep the message short if you can; two or three sentences are usually enough for us to help.
Details are handled as described in our privacy policy. We do not add your details to a mailing list, and we do not pass them to supplement brands.
Response time
Usually a few working days. A question with a product label attached tends to get answered faster than an open-ended one.
By phone or email
Email is the better route for anything with a link or a photo of a label attached. The phone is fine for short questions during working hours, and it is the fastest way to reach us when a page looks broken. Our office line is +62 274 5610 6395, and the general inbox is [email protected].
Our address
Jl. Malioboro No. 45, Sosromenduran, Gedong Tengen, Yogyakarta, 55271
We are an editorial office, not a retail counter, so there is nothing to buy at the door. If you are nearby and want to drop off a note, the mailbox is checked on working days.
Getting to the office
Our address is Jl. Malioboro No. 45, Sosromenduran, Gedong Tengen, Yogyakarta, 55271. The building sits along the main walking stretch, and the entrance is set back from the pavement. If you plan to ask something in person, tell us a day ahead by email or phone so the person who handles that category is in the office.
What happens after you send
Messages go to a shared inbox and are read in the order they arrive. If your question is about a specific product, having the label to hand speeds things up. We do not add your details to a mailing list, and we do not pass them to supplement brands. When an answer is useful to more than one person, we sometimes turn it into a short note on the relevant page rather than replying the same thing twice.
If you are reporting an error
Tell us the page and what looks wrong, and include the correct figure or name if you have it. Corrections are usually reviewed within a few days. We would rather publish a fix than leave something inaccurate up.
Not sure where your question belongs?
Send it anyway. If the answer already sits on another page, we will point you straight to it instead of writing a reply from scratch.
Questions we get often
How long does a reply take?
Usually a few working days. Product-specific questions with a label attached tend to get answered faster than open-ended ones. If you send something on a Friday afternoon, expect the reply early the following week.
Will you recommend a specific brand?
No. We describe categories and label criteria so you can compare products yourself. We do not recommend brands, and we do not take payment from any brand to appear on a page or in a reply.
Do you use my message for marketing?
No. Messages are used to answer your question. Details are handled as described in our privacy policy. There is no newsletter attached to this form, and we do not sell or trade contact details.
Still unsure which page covers your question? Tell us what you were reading when it came up, and we will point you to the right part of the catalog, whether that is men's vitamin formulas, natural capsules for strength and vitality, or something we have not covered yet.